Shelby Van Zwol
Voted Top 3 Women in Ecommerce 2025 by B&T Tech Awards. Founder of Chain Social, Australiaβs leading digital and creative agency. Co-owner Saint Louve Skincare and DONE Haircare.
Take control of your finances with this free 4-step guide.
By subscribing to Ecommerce Academy you gain access to Shelby Van Zwol's trainings, as well as specialist training by her team of experts across paid, social, email, influencer and more.
Inside the Academy you have the option to pay for a support retainer, which allows you access to 6 x 1:1 support calls each month. A senior specialist team on speed dial to support you business!
Instantly gain access to over 150+ pre-recorded modules from Meta, Google, Pinterest and TikTok media buying, as well as Instagram, TikTok and Pinterest organic social strategies that convert.
Also gain instant access to bite-sized training modules covering nailing your Klaviyo email automation, campaign and SMS strategy to the 'Why' and 'How' of Influencer Marketing.
Empower your internal team and directly increase your ROI - our
program does not require hours of inconvenient DIY training.
IF YOUR BUSINESS FALLS INTO THE FASHION,
BEAUTY, LIFESTYLE OR WELLNESS NICHES YOU'VE
FOUND YOUR HOME!
Having worked with 500+ of the country's best start-ups and heritage brands, and
having delivered over $ 1 billion in attributable ecommerce revenue.
















Unlock INSTANT ACCESS to our holistic ecommerce marketing
training, to grow your business and knowledge in 2025.
PSA. We have limited spots remaining! Once we're at capacity you'll need to join the waitlist.
The game has changed. The paid advertising landscape is evolving faster than ever, and if youβre not adapting, youβre falling behind.
This masterclass is your shortcut to staying ahead of the curve, taught by two of Australiaβs top industry leaders.
Together, theyβll reveal the latest strategies that power Australiaβs most successful beauty, fashion, and lifestyle eCommerce brands. The masterclass is updated regularly to ensure real-time relevance.
Voted Top 3 Women in Ecommerce 2025 by B&T Tech Awards. Founder of Chain Social, Australiaβs leading digital and creative agency. Co-owner Saint Louve Skincare and DONE Haircare.
βI built this masterclass because I kept seeing brilliant founders and marketers hemorrhaging budget on Meta Ads β because nobody had ever shown them the actual system. After managing over $500M+ in ad spend and running my own brands, I wanted to hand over everything I know in a single day β just what works, right now.β
Head of Digital at Chain Social. One of Australiaβs leading media buyers, managing over $100M in ad spend annually for brands such as:



















+ 100βs more



















Full 2-Day Experience: Enjoy live-stream access to sessions across both summit days, capturing the complete, in-person agenda virtually.
Expert-Led Sessions: Gain direct insights from Chain Social and high-profile platform partners like Pinterest, TikTok, and Klaviyo, alongside successful brand founders.
*Meta panel is not available for on-demand replay
Actionable Takeaways: Walk away with ready-to-use, plugβandβplay BFCM strategies that you can implement immediately to drive results.
As an agency owner or creative freelancer, you've likely dreamt of reaching that next level: a business that grows without you constantly burning out, clients who respect your value, and a team that operates autonomously. But how do you get there?
Well if pricing your services feels like a huge guessing game, consistent profitability seems out of reach and preparing custom proposals that actually convert feels like a stab in the darkβ this masterclass is for you.
THE PATH TO SUCCESS CAN FEEL OVERWHELMING, LIKE YOUβRE MISSING A SECRET ROADMAP β until now.
In her Agency Accelerator Masterclass, she pulls back the veil on what it really takes to build and scale a thriving agency β stemming from eight years of experience.
Everything so generously shared from pricing your services to niching down, hiring and firing, managing cash flow, and structuring your team; this masterclass is packed with actionable insights you wonβt find elsewhere.
1.How to find your niche and exchange value in a landscape that is ultra saturated.
2.The infamous battle of pricing your services β how to price and track profitability (from someone who does this with ease)
3.Invoicing and cash flow management practices that support agency/freelancer success!
4.Resource management including how to hire (and fire) fast
5.Structuring your team (or contractors) including what hires come first for organisational success
6.Operational considerations including client agreements, insurances and workflow systems
7.Insight to Chain Social's tech stack, subscriptions and platforms
8.Client on-boarding/off-boarding management
9.Proposal/pitch deck considerations; what needs to be included for high success rates
10.Balancing your life, business and legacy.
1.How to find your niche and exchange value in a landscape that is ultra saturated.
2.The infamous battle of pricing your services β how to price and track profitability (from someone who does this with ease)
3.Invoicing and cash flow management practices that support agency/freelancer success!
4.Resource management including how to hire (and fire) fast
5.Structuring your team (or contractors) including what hires come first for organisational success
6.Operational considerations including client agreements, insurances and workflow systems
7.Insight to Chain Social's tech stack, subscriptions and platforms
8.Client on-boarding/off-boarding management
9.Proposal/pitch deck considerations; what needs to be included for high success rates
10.Balancing your life, business and legacy.
Shelby is an award-winning marketer, ecommerce angel investor and owner of Australiaβs leading digital and creative agency, Chain Social. Often referred to as an ecommerce trailblazer, Shelby has successfully generated over $1 billion in revenue for her clients over the past 8 years.
Having successfully scaled new brands online such as Bangn Body, Cinnamon Baby and GEM as well as partnering with leading Australian heritage names such as Priceline, Adairs, 2XU, Wittner, Simone Perele and Le Tan are amongst her 500+ brand experience.
This isnβt another generic course stuffed with surface-level advice. Itβs a practical, generously shared no-fluff masterclass built on real-world agency experience.
Youβll gain access to the exact processes, systems and frameworks that Shelby has used to see success at Chain Social.
This $399 masterclass is your fast track to avoid costly mistakes, save years of trial and error, and finally build the business youβve envisioned.
WATCH NOW $399The information in this masterclass is intended as a general reference. It does not constitute business, legal or financial advice. All information is general, you should seek professional advice if you wish to pursue the information herewith.
Built by Chain Social. Used by brands, agencies and freelancers who want clarity.
GET THE META ADS BUDGET CALCULATOR $19Instant download. One-off purchase.
This calculator was custom created by Chain Social, using the same forecasting logic we apply across our client accounts.
Our Digital Director, Adele, deep dives into the strategy behind paid ads budgeting β breaking down how to allocate spend for maximum ROI, and which metrics actually move the needle.
The good news? Getting shortlisted isn't luck - it's a formula.
And after a decade in recruitment, I'm handing the formula over!
This is a no-fluff, no-gatekeeping, straight-to-the-point masterclass built on a decade of real recruiting experience. No padding, no obvious tips you've already Googled - just the specifics on how to get shortlisted.
On-demand video masterclass - watch it in your own time, and rewatch it before every application.
Four CV Master Moves from a recruiter with 10+ years of experience
Latest insight on market trends, what's dictating the recruitment market, and how this might impact your applications
Why your Linkedin matters just as much as your CV (spoiler: it's often seen first)
Immediate access - no waiting, no scheduling
That's less than a round of drinks for advice that could land you your next role
Yes, I want in $39
With experience across high-growth brands like Bondi Sands, elite performance environments within Australian Rules Football (AFL), and her current role at Chain Social, Caity designs HR and business frameworks that act as growth levers, aligning people strategy with commercial outcomes. Caity's experience includes building the team behind one of Australiaβs most successful global brands...
With experience across high-growth brands like Bondi Sands, elite performance environments within Australian Rules Football (AFL), and her current role at Chain Social, Caity designs HR and business frameworks that act as growth levers, aligning people strategy with commercial outcomes. Caity's experience includes building the team behind one of Australiaβs most successful global brands, leading comprehensive talent strategies, and designing operating models that enable efficiency and scalable growth.
Caity partners with business leaders to design practical, future-fit solutions across organisational design, leadership development, and employee experience. Grounded in insight and empathy, and driven by impact, she helps organisations grow through clarity, capability, and culture.
Built by Chain Social. Used by brands and agencies who want emails that actually get opened.
GET THE PLAYBOOK $39The average person receives over 100 emails a day.
With 392.5 billion emails projected to be sent daily in 2026, inbox differentiation and sender reputation are more critical than ever.
This swipe file gives you the shortcut - subject lines and preview text our team has tested, refined and used across Australia's leading ecommerce brands.
This swipe file was curated by Chain Social's email marketing team, using the same subject line strategy we apply across our client accounts.
Our Email Specialist, Amelia Cincotta, has led retention strategy for some of Australia's best-known beauty, lifestyle and wellness brands β including MECCA Cosmetica, Ena Pelly, Mossman and Heritage Brands.